Mike Fowler (Page 3)

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Traffic's Down ... What now?

Traffic's Down ... What now?

Traffic is down and customers aren't shopping ... or are they? They are still shopping. Just maybe not with you. In this article, I explore who's winning in eCommerce RIGHT NOW and give you a couple nuggets on how you can fix your eCommerce strategy and start winning.

Opportunities for Brands to Create and Sell in Marketplaces

Opportunities for Brands to Create and Sell in Marketplaces

Marketplaces now account for over 60% of all e-commerce sales globally … and growing 20%+ year on year. With Australians now shopping on Amazon, Catch, Kogan, MyDeal, and OZSale. I examine opportunities for brands to sell and expand their range through an online marketplace.

CX: Order & Collect or Delivery?

CX: Order & Collect or Delivery?

It's an exciting time to be in eCommerce. As adoption has expanded, so have opportunities to leverage your store footprint. Today, it's a matter of will with bold eCommerce teams choosing to exceed customer expectations to win!

Reimagining Opportunities in Last Mile Delivery

Reimagining Opportunities in Last Mile Delivery

Just back from #retailfulfilmentsummit2022 as a moderator and speaker and I have to say ... Legacy systems are no longer calling the shots. Read on and see how retailers can compete and win while lowering costs and maximising growth!

Click & Collect Revolution

Click & Collect Revolution

If Click & Collect isn't top of your digital roadmap, it's time to evaluate your investment thesis to unlock its growth potential. With technology solutions readily available such as stockinstore®, Comestri and Rendr: Delivery on Demand, the time and ability to enable store to door fulfilment to ...

Cart Abandonment is a Delivery Problem Ready to be Optimised

Cart Abandonment is a Delivery Problem Ready to be Optimised

Two of the top reasons for browse, cart and checkout abandonment are delivery cost and time. Addressing these drivers can drastically improve your e-commerce funnel conversion with abandonment rates sitting between 70-90%.

The Convergence of Payments & Delivery

On Demand Delivery

The Convergence of Payments & Delivery

While working on Afterpay's Express Checkout, I saw how bringing checkout forward into the cart, mini cart and product page had such a profound effect. This was a multiplier in some merchant cases ... the next thing is the convergence of payments and delivery.

Local Commerce is Booming

Local Commerce is Booming

Local commerce is booming whether it's click & collect, on demand delivery or Facebook Marketplace. Shipping and payments are almost here and right now, there's still no listing fees or commission. You can find almost anything - new, used and ready to upcycle ...

Local Commerce in the On-Demand Economy.

Local Commerce in the On-Demand Economy.

Location, location, location. It's everything right? Retail is changing right now. It's about to change 10X. In Australia, companies like #DoorDash and #UBER are moving fast to deliver - everything! Last mile will become first mile and it all has to do with one thing - density.

Instant Commerce in Australia

On Demand Delivery

Instant Commerce in Australia

Within days, weeks and months, Australia will be inundated with what many believe will be the future of retail. From 90-minute pickup windows to 10 minute store-to-door, convenience is about to become a lot more convenient. No longer relegated to the grocery leaders, Coles and Woolies. From click ..