AI & machine learning go hand-in-hand with payments to reduce fraud and recognise patterns that optimise authorisation rates and reduce declines. What is it and what are some techniques that are being leveraged?
Part II on Tokenization - Harness the power of tokenization to achieve a competitive edge and deliver unparalleled customer experiences.
Tokenization is timely. Key to optimising your payment strategy while improving the customer experience. Loyalty, customers and card data at the tip of you and your customers fingers. Part I.
Time for a deep dive on merchant surcharging. While surcharging occurs in both card present and card not present environments, it's often misunderstood and I've tried to bring both sides to the table ..... bon appétit.
Account to account payments are on every businesses radar. Why? Woolworths has now announced its plans to shift payment processing to PayTo using the New Payments Platform (NPP), Australia's real-time payments system. This is going mainstream. Right now.
Consumer preference for contactless payments and mobile wallets is leading to declining cash usage. The NPP continues to grow ... what is this NPP and what are some of it's considerations?
Merchant Choice Routing (MCR) enables merchants to choose the most cost-effective routing path for payment transactions, potentially lowering their transaction processing costs.
As the financial year 2024 approaches, eCommerce brands must focus on payment methods, payment infrastructure, and data-rich tools to drive growth and improve the customer experience. In order to achieve this, brands should offer a variety of payment methods, streamline the payment process, …
Something I get asked everyday: How will additional payment methods help my business? Exploring some of the many benefits of offering multiple payments.
Give customers a consistent experience across channels and devices through a QR code payment experience. You can then stop asking me for my e-mail address and mobile number at the register ... QR codes can revolutionise any "time spent waiting".
Omnichannel retailers often have a physical gift card for in-store AND a digital eGift card for online. It doesn't have to be that way. Modern, omnichannel gift cards promote customer retention & loyalty, as well as new acquisition and sales opportunities in gift card marketplaces.
While working on Afterpay's Express Checkout, I saw how bringing checkout forward into the cart, mini cart and product page had such a profound effect. This was a multiplier in some merchant cases ... the next thing is the convergence of payments and delivery.